GoFlo · Digital Process Twin = DiDi

01GoFlo → Process Intelligence & AI Mining

Your process was never a straight line.

A live digital twin of your operations, rebuilt continuously from your own event data. One order can touch several deliveries. One invoice can cover several orders. Traditional process mining forces all of that into a single case ID and quietly throws away what doesn't fit. We model it the way it actually happens.

GoFlo process map showing a mined multi-variant process for Home Support Services: invoicing, ticket resolution and client onboarding flows with case counts on every step

TRADITIONAL MINING (CASE CENTRIC)

One thread, forced straight

Every event gets squeezed onto a single case ID. Orders that split across deliveries, or invoices that span several orders, get simplified away, along with the exceptions that mattered most.

OBJECT-CENTRIC (BASED ON AN INDUSTRY STANDARD)

The real, many-to-many picture

Orders, deliveries, invoices and payments stay connected as the separate, related objects they are. Splits, merges and exceptions show up as themselves, not as noise to be cleaned away.

Rapid Performance Assessment

Connect your data and see where value is leaking (cycle time, cost, risk and experience) within days, benchmarked against the outcomes that matter to your business, not a generic maturity score.

DAYS, NOT QUARTERS

AI-Driven Diagnostics & Recommendations

An agent without process context is a guess. An agent grounded in a digital twin sees real deviations, root causes and precedent, and recommends the fix with evidence attached.

GROUNDED, NOT GENERIC

Conformance & Variant Analysis

Every path your process actually takes, ranked by frequency, cost and outcome, with deviations from the intended flow surfaced automatically, so you know which variants to fix and which to formalise.

EVERY PATH, RANKED

The connection

The mining writes the manual.

Most companies document their processes once, then watch reality drift away from the paper. Here the two are one system: what the mining discovers is what the SOPs describe, permanently in sync, yet governed to prevent baseline drift.

SOURCE

Your event data

ERP, CRM, ticketing, custom systems: the timestamps your work already leaves behind.

PRODUCT 01

DiDi + GoFlo Intelligence

DiDi builds the live object-centric twin; the GoFlo dashboard and AI-assisted analysis turn it into answers.

PRODUCT 02

GoFlo SOP Studio

Corporate SOPs generated from DiDi, governed centrally, and re-issued when the process changes.

02GoFlo SOP Studio

Standard operating procedures that write themselves, and stay written.

Create, manage and automatically generate SOPs at corporate level, drawn directly from DiDi’s process mining. Every procedure is grounded in what your teams actually do, and flagged the moment reality moves.

From discovered process to issued procedure

Pick a process in the twin, say the dominant variant of order-to-cash, and SOP Studio drafts the procedure: steps, roles, systems touched, handoffs and control points, all pulled from the evidence.

Process owners review, adjust and approve. From then on the SOP is a living document: when the mined dominant process (happy path) drifts from the issued procedure, the owner is notified and a revision is proposed automatically.

Corporate SOP library

One governed home for every procedure, across entities, regions and functions.

Version control & approvals

Draft, review, approve, publish, with a full audit trail of who changed what, when.

Drift detection

When mined reality diverges from the issued SOP, the owner is alerted with the evidence.

Audit & compliance ready

Every SOP traces back to real event data: evidence auditors can follow, not folklore.

SOP-O2C-014 · ORDER-TO-CASH · INVOICE ISSUANCE AUTO-GENERATED

Invoice issuance: standard procedure

SOURCE: DiDi VARIANT: #1 (74% of cases) VERSION: 3.2 · approved

1.0

Confirm goods issue posted

Role: Order Management · System: ERP

2.0

Match order lines to delivery

Control point: three-way match

3.0

Generate and issue invoice

Role: Billing · SLA: within 24h of delivery

4.0

Post to receivables & notify customer

⟲ SYNCED WITH DiDi · LAST DRIFT CHECK: TODAY 06:00 · NO DEVIATION

Auto-generate from the twin

Select any mined process or variant and get a complete SOP draft (steps, roles, systems, controls and flow diagram) in minutes, with every claim traceable to the underlying event data.

MINUTES, NOT MONTHS

Create & manage at corporate level

Author new procedures, harmonise them across business units, assign owners and review cycles, and roll out one standard everywhere, from a single governed library.

ONE STANDARD, EVERYWHERE

Always current, by construction

Because SOPs are drawn from live mining, they can't quietly go stale. When the process changes, the studio proposes the revision, so your documentation follows reality, not the other way round.

NEVER TWO YEARS OLD

Our Team

Built by people who have run these processes.

Our team brings decades of hands-on operational, process and technology experience from inside the industries we serve. We have sat on your side of the table.

Banking (Corporate, Retail, Investment)

Banking (Digital)

Wealth Management

Asset Management (including complex instruments and crypto)

Long Term Insurance

Short Term Insurance

Specialised Insurance (RE/specialised products)

Mining

Energy (including nuclear power)

Manufacturing

Engineering

Automotive

The team also has extensive experience in data management and integration with the industry applications your processes already run on, such as:

SALESFORCE SAP FINACLE ORACLE SUITE TEMENOS FLEXCUBE MUREX CORE POLICY ADMIN SYSTEMS SS&C SUITE (ASSET MANAGEMENT) + MANY OTHER BANKING SYSTEMS

Mine how work really happens. Turn insights into controlled performance.